Frequently Asked Questions
Everything you need to know about your next favorite cap.
How do I know which size to order?
Most of our Zapped Headwear features an adjustable snapback or strap closure designed to fit most head sizes. For our fitted collection, please refer to the detailed size guide on the product page to measure your circumference accurately.
What is your return policy?
We offer a 30-day return window for all unworn headwear in its original packaging with tags attached. Please note that for hygiene reasons, hats showing signs of wear or sweat marks cannot be accepted.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.
How should I clean my Zapped headwear?
To maintain the shape and color of your hat, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying, as this can damage the brim and internal structure.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.