Returns & Exchanges

At Zapped Headwear, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items. Simply ensure the original tags are attached and the product is in its original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your headwear.

• 3.
  Drop Off Package

  Affix the label to your box and drop it off at any authorized shipping location or carrier drop-box.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.